Privacy Policy

Information we collect

We may collect account details such as your name, phone number and email, delivery addresses, order information, favourites, and information you provide when contacting support.

If you allow it, we use device location to help set your delivery address and show nearby restaurants. You can control location permission from your device settings.

How we use information

We use information to create and operate your account, process orders and delivery, personalise your experience, provide support, prevent abuse, and improve the service.

Sharing information

We may share information needed to fulfil your order with the restaurant, delivery provider, and technical service providers that help us operate the platform. We do not sell your data to advertisers.

Payments

At launch, SEFARI supports cash on delivery. If electronic payment methods are added in the future, we will explain how payment information is handled and update this policy when appropriate.

Data retention & security

We retain information for as long as needed to provide the service, meet legal requirements, and resolve disputes. We use appropriate technical and organisational safeguards, although no electronic storage or transmission method is completely secure.

Your choices & rights

You can update account details in the app, control device permissions, and delete your account from the Profile screen. See our account deletion page for details.

How to delete your account

Updates & contact

We may update this policy when the service or legal requirements change. If you have questions about privacy or your information, contact us through our support page.

Contact support