1. About SEFARI
SEFARI provides a platform for discovering restaurants and dishes and for sending orders to participating restaurants and delivery providers.
2. Your account
You are responsible for keeping your account details accurate and your sign-in methods secure. The service must be used lawfully and appropriately.
3. Restaurants and menus
Menus, prices, products and opening hours are based on information published by restaurants and may change with availability.
4. Orders, prices and payment
Review your order, prices and fees before confirming. During the current launch phase, cash on delivery is the available payment method unless the service clearly states otherwise.
5. Delivery and collection
Delivery times are estimates and can be affected by location, traffic, restaurant preparation and driver availability. Please provide an accurate address and contact number.
6. Cancellations and refunds
Cancellation or refund eligibility depends on the order status, restaurant policy and the nature of the issue. Contact support when you need assistance.
7. Acceptable use
You must not misuse the service, attempt unauthorized access, submit misleading information, disrupt the platform or use it for unlawful purposes.
8. Third-party services
Some features may rely on third-party services such as maps, notifications, restaurants or delivery providers. Their own terms and policies may apply where relevant.
9. Service availability
We may update or temporarily suspend parts of the service for operational, security or technical reasons. We aim to keep the service available whenever possible.
10. Updates and contact
These terms may be updated as the service evolves. For questions, use our Support page.
